Best Car Repair Shops in Norfolk

I highly recommend this shop! I came in about an hour and a half before closing time thinking I just needed one tire patched. After Chris checked I was told (and shown) I had tire separation in TWO tires! I was asked where I lived and after telling Ms. Amanda she asked the owner Rick could they do the job because I won’t have a way home and can’t drive on those tires. Thank you all soooooo much. I appreciate Rick, Amanda, and the crew for everything they’ve done today. Completely made my day!

This has been the best shop I have been to! There have been opportunities for them to charge me for things that didn't need to be done... (things that weren't working, till something small was fixed and the problems corrected themselves), but they didn't! Amazing customer service, and an awesome business!! I definitely recommend people to go here who are looking for trustworthy auto shops!

Had a great experience. The receptionist lady that had you fill out paperwork was good at explaining the wait and time for customers. At 8 am it’s was quite busy, but she handled everyone accordingly. I will return for next year inspection.

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After having a bad experience with chevy dealership, I researched some other options. I'm so glad I came to Carmasters in Norfolk. They fixed my broken windowlift within half a day. The chevy dealership had my car for four days and hadn't even looked at it. This will be my go-to repair shop now. No games, no stress. They just get the job done. Kudos to Carmasters, Norfolk!

Love this place! Tracy was a joy to work with and they had great, fast service even though they were short staffed! They also had a really cool inspection feedback program that sent back pictures of anything wrong. I'm 100% coming back to them for anything else we need. Also, this isn't a paid response or anything, just had all good interactions here!

Great place for automotive work. They were professional, friendly, and kept me updated on the status of my vehicle. I would definitely recommend this repair shop.

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The staff here is extremely warm and family friendly the atmosphere Is of honest and caring people. I trust them with all maintenance on my car. The prices here are very fair and generous for the work that they do and the detail that they give to your vehicle. I can tell they are very experienced have a lot of knowledge of cars. Special thanks to don and jackie for taking care of me today and making sure that I am safe out on the road.

I had an emergency situation while visiting from out of town and these folks were amazing! They went above and beyond to find the necessary parts quickly and repair the engine, in plenty of time to get me safely home to NH! The sweet lady at the front desk was wonderful!

I absolutely am soooo glad I found them!! They took care of my car same day!!! All with excellent customer service!! Would 100% recommend

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