Hyatt Regency Jacksonville Riverfront

After an unsatisfactory experience at another hotel, I called the Hyatt and explained my situation so that I could reserve a room and was accommodated with an early check in to make our transition as smoothly as possible. It was greatly appreciated. Valet was a wonderful, easy and quick to follow up when we texted for our car to be ready. We were able to charge our lunch from the Tavern to the room easily (and our waiter, Jorge, and bartender were also great.) Every receptionist I saw greeted us with a warm and genuine welcome. We thoroughly enjoyed our river front view from the top floor. We will only be staying at the Hyatt after this trip. Huge thanks to everyone here!

I had the pleasure staying here, Bobby in guest services, was absolutely wonderful. He was so friendly and helpful. Played around with my kids which made them feel special. Guest check in was easy and the woman who checked us in was so pleasant. The rooms were a wee bit dated, but everyone’s kindness made up for it.

Joy at the Front Desk and Rose at Shor were both amazing! Really made our stay extra special with their kindness! We had a view of the riverfront and it was awesome.