I had an amazing experience and I am 1000% satisfied with my purchases. I got a very pleasant greeting and Selena was my jeweler. She was very personable, amiable, friendly, and delightful, it was pleasure working with her. She help me make a custom wedding anniversary ring for me and my husband for 10 year anniversary. I love my rings. Unique and will definitely come back for more especially to make custom jewelry.

Laura absolutely nailed it when it came to my diamond and band! I am absolutely in love with my set!! The diamond itself absolutely blew me away and when my band was put with it- I think it added just the right amount of sparkle! Laura helped ensure I got everything I wanted out of my rings and more! She listened to exactly what I wanted, gave the best knowledge on what would look perfect for me and always made sure my husband and I were completely satisfied with our selections. Laura also assisted in my wedding day present. This happens to be a diamond from my husband’s mother’s jewelry and I couldn’t be happier with how it turned out! It’s a piece I’ll get to cherish forever! Laura has a true eye for these diamonds and never failed to give us exactly what we asked for!

I had a 92 year old father and a ten-year-old which can be quite a handful in a jewelry store. Diana O. not only provided incredible customer service, she also took the time to listen to my son and father and made them feel special. She went out of her way to make sure my ring would be exactly as I wanted. We also worked with Kate M. My father was resizing some old family rings that had been in the family for years. She was incredibly knowledgeable about customizing jewelry and answered all our questions.I will definitely return to the store.

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Have had a great experience so far! Super friendly staff and great show room. Have gone in a few times to discuss acquiring a new watch. Joel has been incredibly helpful in explaining the different types of models and the demand of certain watches in the current market. Has definitely helped with providing information and history of Rolex watches. Has always created a Friendly environment. Have really enjoyed my interaction with the store. Recently dropped off a watch to be refinished and can’t wait for the results! Along with great watch experts they were able to show my mother some great women’s jewelry and was extremely patient and kind with her. Would highly recommend Reis for all jewelry and watch needs even if it’s just to discuss things I’ve never felt pressured to buy anything. They are always very helpful.

Best place in town! Not only do they have a beautiful collection to choose from, but they have a whole team that specializes in repairing it as well. I took a couple of really special pieces of mine for repair with their team. Lauren Nelson and Kathleen Drake did a fantastic job making me feel right at home and making the process / communication effortless. Thanks all!

It was my first time at this store, walked in, a few minutes went by and the only person who acknowledged and greeted me was Matt! I immediately felt welcomed! I have been wanting to buy a Rolex watch for quite sometime. Matt made sure I had the complete information of what I wanted to buy and met my needs. I am extremely satisfied with my experience. Thank You Matt, you truly showed me that professionalism and excellent customer can be found all in one person and place.

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I had the most wonderful experience today at Shane Company. I came in, and was welcomed by Stacey Suever. She was very informative, helpful in suggestions for exactly the look I was trying it seek in changing my current ring. She helped me pick out the exact piece of jewelry that I was looking for and create a certain look I was wanting. She is very knowledgeable about jewelry and stones/diamonds, and you can tell she’s passionate and truly caring about the customer and wants them to be happy. To Stacey she puts her heart into her career, and I highly recommend going in to have a wonderful experience with this employee who has years of experience here. She’s extremely personable and will help you find exactly what you’re looking for. This has truly been one new fresh start and one of my best probably the best day I’ve had in a very long time. It’s been an extremely great experience with her and Stacey is the reason I feel this way from my shopping experience today. From being greeted in the door to checking out in the back of Shane co and everything in between it’s a beyond 5 star experience.

The staff at this location has gone above and beyond for me multiple times to help make memories special. They have rushed custom order items and they have even done an emergency re-size the day before my wedding. I have gone to this location for 6 years now, every single employee that helps out in the diamond buying process makes me feel like I have a friend in the jewelry business.

I just can’t rave enough about Stacy, Jordan, Brooklyn and the entire staff. I was looking to upgrade my wedding ring to celebrate our 10 year anniversary. Let’s just say it was a journey. I was all over the place, kept changing my mind, couldn’t make a decision to save my life! Every step of the way they met me with patience, kindness, courteousness and some more patience. They were knowledgeable and creative while helping me find exactly what I wanted. I’m forever grateful for all that patience and commitment. My new ring is stunning! It was a long road but we made it!

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