Roto-Rooter Plumbing & Water Cleanup

We needed emergent plumbing to fix our toilet that was clogged somewhere in the line. Within 10 minutes of trying to set one up we got a call and confirmed that we could get a guy over to the house within an hour or so which is impressive considering the situation and on a Sunday. Austin arrived and was very polite and professional. He had a couple of ideas about what the issue could be, but quickly deduced the right course of action and laid our options out. Instead of immediately suggesting a more expensive option he started with the less expensive likely to work option which we took, but he also explained the other options and gave us helpful information about the house and the potential plumbing issues associated. It only took Austin 15 minutes to start and finish the work and everything was cleaned out. We retested and our toilet was fixed. Austin did great work in an efficient matter as a true expert and really helped us out today! Thank you!

My upstairs toilet was leaking into my den. We thought this prob had been taken care of by someone else but what they 'fixed' was not the cause. Janice came out first to assess the situation and gave me all the options of poss things and advice. Keenan, the service tech showed up not long after and discussed options as well. With each step he quoted prices to let me know before doing things. He diagnosed the actual issue, fixed it..double and tripled checked. Very polite, professional, knowledgeable and does great work! Would 10 out of 10 recommend.

Manny was great. He was very timely, great at communicating, and overall a pleasure to work with. He was able to help us with our water heater problems before they became worse. I would highly recommend him and Roto Rooter again.