Universal Windows Direct

Had an outstanding experience. Matt, our sales guy was very good. Provided all the details and was quick on getting our quote. Had no issues scheduling for next appointment. Then John came for exact measurements and he was awesome. Called to let us know he was on his way and would actually be a couple minutes early. Then we called to schedule installation. The install team of Tristan, Tony, Bud, and Julian were right on time and installed our windows in 3hours. They explained everything to us if they ran into an issue. Our new windows look absolutely amazing! We had windows installed 4 weeks after our Appointment with sales rep.

The whole process went smoothly. Our salesman answered all of our questions and didn’t try to up sell us on anything. He provided discounts from our coupons and for being prior service military. The crew that came in to work on our windows were extremely professional and clean. I loved how everything came out including our new sliding patio door. Thank you universal and working crew.

From start to finish I was very impressed! Jake, our sales guy was friendly and knowledgeable. The company worked with us on pricing for replacing 22 windows. The installation was completed in about 5 hours. The installation team was amazing! We couldn’t be happier with the outcome not to mention what we’re going to save in heating/cooling cost in this century old house. Overall great experience and would recommend to everyone!