When I contacted them about my vehicle needed towing, they answered the phone right away (2 other places refused to answer) . They were so sweet and kind and helped me not only with my vehicle, but gave me a lift in the tow truck. They made sure my vehicle was secured after bringing it home for me (gears weren't working). I appreciate you guys so much, your life savers

Great, prompt service! New to the city, and coming from a warmer climate, had issues with starting vehicle and after two tow drivers advised they could not assist, the day prior, Kufner came within 30 minutes from call to getting vehicle door open, loading onto wrecker and dropped it off at a shop to get repairs started. Also, they quickly sent a receipt so I can submit to my insurance for reimbursement. Highly recommended!

Kufner stepped up when my manufacturer's roadside plan didn't! It was cold with quickly deteriorating road conditions. They had a rapid response, and the driver, Andy, was professional and got my car to the dealership safely, without leaving me stranded. I appreciate you guys!

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Excellent phone service, prompt arrival by Nick, one of their professional heavy wrecker drivers. Garage crew quickly installed tire to get me back on the road.

Very good experience with this company. They got to me faster than they’d expected. The driver, Jerry, was very friendly, helpful, and efficient. He also knew exactly how to handle my Tesla, which not everyone does. Would absolutely use them again if needed

Absolutely a great experience for a horrible situation. After having two tires blow fr debris from another car it was a scary wait till Rich's Towing got there, James was so helpful, kind and made my day better with kind words, lots of laughs and reassuring me ot would all turn out ok! Thank You!

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It was wonderful to deal with a personable company. It seems few and far between these days to have good customer service let alone personal people. They were nice, on time, reasonably priced and took care of the job at hand.

Had a vehicle that wouldn't start and I needed to get it to the shop about a block away. A tow company that was literally stationed between me and the shop wanted to charge me 90 bucks. I called Allen's instead. Super personable tow driver, not some stuffy corporate guy, just nice dude who felt bad about my car situation and got my car there for $50. I asked him why they were charging so much less than the other companies I called and he just goes, "I mean, it's right over there." Love. That.

We use Parma Towing exclusively for our business and for our personal cars. They are very knowledgeable and careful with the European cars we service, and the rates are unbeatable! We have had really poor service from some of the other places in town, so when we found these guys we became loyal customers. I would recommend Parma Towing for anyone whether you own a VW Beetle or a Lamborghini!

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