I went to the tent sale unsure if I would leave with the car I wanted, but my sales guy Chip explained things in a way that made it easy to understand. Kyle Ketcherside and Bobby both made sure to make me feel like they were happy with me choosing Suntrup and made me feel completely welcomed. All three of these guys made sure that I understood everything and ensured I left feeling knowledgeable about my purchase and all the little details that came with it. I'm glad I bought my car from them and I will make sure to go to them for my next purchase. Thanks, guys.

My check engine light came on a few weeks ago so I took it to suntrup to get it checked out as I just had my oil changed at my normal place & they said everything else was fine. Come to find out, my engine needed many parts replaced. Although it took quite some time and proof of paperwork to get the warranty approved (standard), they were able to get it done for me & not take advantage of the situation. I was updated throughout the entire process (by text which is so much easier for people w busy schedules), they got me a rental for my time away from my vehicle and took care of another recall while they had my car. No complaints. Thanks John & crew for the great experience!

Wendy Foster, the service advisor I worked with during my two visits this week. Was beyond pleasant and helpful. She made sure fill me in on all the details and explained all the options for service so I could make and educated choice. She made my car was taken care of and ensured that whatever they did in the shop would work for my time frame! A great experience working with he all around!

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Service Advisor Warren Hamilton gave me excellent Service over 3 visits I had to the Service Center during the past few weeks. He procured me an Oil Change and a Safety Inspection and an Emissions Inspection and ordered 3 tires, 2 for the rear and a new spare, during my first visit. He did this all in a good time. During my second visit the 2 rear tires were put on and there was a four wheel alignment. Once again, my wait was relatively short. And in my third visit a disc was put on the spare, which only took ten minutes total. In all three visits Mr. Hamilton consistently informed me of what needed to be done, and then what was done. He was very easy to work with. I highly recommend him for any and all work Lou Fusz Toyota Customers need to have done.

We came into the dealership looking for a vehicle for our son. We knew that we were looking for probably an older vehicle, but good quality. Roger said he had the perfect vehicle. After looking at it, we left and went back the next day to make the purchase. Roger was not pushy, no hard sales tact, just the facts. Our son is very pleased with the vehicle and especially the gas mileage.

I love the convenience of the valet service for getting your car serviced! For working moms and dads, this is a huge time saver. They pick up your car at your house, service it, and drop it back off. They texted me to confirm which services I wanted after their evaluation and the entire process was super easy! Thank you to Travis and Jacob for the excellent service!

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So in love with with Dave Sinclair Ford. Best service I have ever gotten from a dealership sale people are so nice. Even the managers are willing and ready to help you. As a female it is easy for us to get over looked when we have a man with us but once they knew the car was for me. They focused on me and what I needed and wanted out of a car. Even tho I couldn't afford the car I really want they found one I could that I love (2020 ford escape) Tyler gray was my salesman he is awesome. So helpful and made easy and fast. Thank you so much

I initially entered the service dept and had a issue that concerned me a great deal. I addressed the service manager Thomas to explain to him my concern. He immediately took care of the problem and offered me sincere apologies. Made me feel very valued as a customer and took care of my oil change in a timely manner. Thomas was very professional and very courteous in regards my feelings. Thanks again Sir for exceptional customer care.

Jeff and J.R. Were awesome! They helped me get my perfect car at a price that was affordable. Great customer service and all around great experience. Super easy, please t and stress feee. This is the second car I have brought from Dave Sinclair Ford and this is where we will go for any more in the future!

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