Todd Wenzel Buick GMC of Grand Rapids

We have had lots of problems with a used vehicle we recently purchased from a different dealership. We happened to stop in and meet Dan in your service department one day, and that has been such an incredible blessing for us. He has done everything he can and gone out of his way to help us get to the root of the problem we are experiencing. We are so grateful for his kindness and knowledge. I also had Amy give me a ride to work one day when I had to bring my vehicle in. She was also so friendly and kind. While we might still be holding our breath to make sure everything is fixed. We have been so happy with the service we have experienced.

Greeted upon entering. We were shown the features on a new Enclave in the showroom. Jeff checked your inventory. We saw a vehicle we liked. We came back two days later and purchased. We felt no pressure. We were pleased how kind and helpful all the employees were. Very professional and efficient process. Thank you, Coach Z

Great experience from beginning to end. Assad and Devon were amazing, clearly explained next steps and lease terms. I feel comfortable and confident I received a fair deal even in the midst of inflation. I drove away smiling and looking forward ti being a repeat customer.