Best Computer Repair in Oakland

I took my laptop there for hardware issues, though I didn't know that was the specific issue until I explained what was happening, at which time they were able to tell me what it was most likely due to. They were very nice and accommodating and also knowledgeable and informative about the issue, or issues since the repairs ended up being about more than just a hardware issue. They were very attentive and seemed to really care about correcting the problem as well as any other issues they noticed in the process, and the turn-around time was quick. I would definitely use them again as well as suggest them for anyone who may be looking for a computer repair place. Thank you GCS.

Just wanted to leave a nice review for the folks here. It's the least I can do. I went in with a problem with my custom built PC after I bought a new graphics card which left no room for a PCIE card I had. They took a look right when I walked in, offered a couple of potential solutions that we both agreed were ultimately not the best. While they couldn't help me out because of my specific setup, they were super nice and knowledgable. Definitely be coming back if I need help in the future.

I have been doing business with General Computer for 25 years. Too bad the small neighborhood computer store is a vanishing breed, but General Computer survives. They have always steered me the right way. Even though I could get a better deal on line or at a Best Buy, I would never consider buying a system anywhere else as General Computer sells quality systems and stands by them.

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Saved my PC! Tony is a genius problem solver. I did a custom PC build in April and was experiencing crashes whenever I ran a specific 3D software. I had taken my computer to 3 other repair people who all told me I needed to replace parts and when I did that and it still was crashing, I was frustrated and stumped. Thankfully my girlfriend, (feeling sorry for my months of crashes) looked online and found YY Computers. Tony treated the computer as if it were his own and was able to create the right circumstances to identify the mysterious crash. He swapped out parts and confirmed what I needed. I ordered a new motherboard and he installed it and setup Windows for me. I'm so grateful. My PC has been working smooth since. I highly recommend this shop .Communication is great and turnaround was quick once the problem was found. So grateful!

Absolutely the best computer shop I have ever been in. I was looking for thermal paste (unfortunately they don't sell it) to see if I could fix an issue I was having with thermal control on my self built computer. After a short chatting with one of the staff, they helped me think of a few things I had overlooked. To give prospective, I have been building computers for myself for a long time (+15 years) but we all forget a thing or two as time goes on. I tested out the few solutions we had come up with, and it fixed my problem. Absolutely the best.

Very knowledgeable and helpful. The proprietor went the extra mile and recommended other places of business that could provide the service I needed.

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Philip was amazing. I brought in two lap tops that needed service. He was very honest by stating that at least one of the lap top was in good shape and I just needed to buy a new charger. It’s refreshing to have trusted service providers like them in the neighborhood. I will definitely come here for future computer/phone issues. Highly recommended!

Have taken two of my laptops to Phil at My Emergency Guy and he was able to diagnose and fix them, and with such quick turnaround time! No one else we'd trust with our devices than My Emergency Guy!

My laptop wouldn't turn on so I took it to this business to get it checked out. Service was prompt and courteous and communication clear on cost expectations. Would recommend this business to others.

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