I was helped out by a man named Tim at the front conter. I had ended up braking my screen on my acer computer and needed it fixed as quickly as possible. They had the part I did pay extra for it to be fixed asap that was expected and it was a reasonable price for a rush fix around 35 dollars plus the cost of repairs. Within a hour they had it done and I was happy.

Friendly and honest. I've been meaning to fix a laptop and finally decided instead of doing it myself I needed someone who knows what they're doing. These were the right people! He was honest and told me the repairs for my mid range laptop would be the cost of a refurbished one. I did want this repaired though and he gave a one to three week estimate which worked out to a week! I'm extremely satisfied with the job done.

Tim is the best computer specialist I've had the pleasure of doing business with! He repaired & upgraded our laptop with a new hard drive & it's incredibly faster! Tim went above & beyond taking care of my computer needs! I will definitely be back & would recommend Springfield PC Pros to all who want a warm welcome & excellent service! Tim is also great at explaining in terms I could understand (I'm not so computer savvy). Thanks Tim & Merry Christmas.

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I've bought my last two computers (a used HP tower and a factory refurbished HP laptop) here. Steve is a great guy and really went the extra mile to help me get what I needed. The prices are VERY good. I'm glad I shopped here and will continue to do so.

These guys are knowledgeable, personable, and quick. I stripped a screw inside my laptop trying to get to the battery, and Computer Innovations got the screw out and recycled the old battery for me - for no charge! I was getting quotes from $45 to $90 from other pc repair shops in the area, so I was floored when they got done and told me I didn't owe anything. I have a huge amount of respect for this business, and if I ever get in a sticky IT situation again they'll be my first call.

About a week ago went into Computer Innovations to start my dream of a custom built gaming computer, didn’t have a lot of knowledge of everything I needed nor the skills to assemble it so Steve was there to assist me with everything, ran multiple quotes to fit my price range, never tried to up-sell me with anything I didn’t need. I have nothing but great things to say about this place. Any PC questions you have or parts you need, this is the only place in town I recommend.

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Knowledgeable and helpful parts selection is limited good quality but they are able to get what you need generally and if your going to get a computer built or buy a prebuilt. It is better to go with good shops like these that will have them put and running better than big chain stores.

Did a great job replacing my broken laptop screen quickly and can't beat the price. Highly recommend.

Jim solved an issue in an hour that three other service providers had spent probably 6 hours on and had not. Very professional and the unit was only in the “hospital” for three hours.

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