Madison Computer Works, Inc.

Simply the BEST!!! Madison Computer Works, Inc is the only place that I'll go for computer services! As always, I was treated like family from Sarah and Brian. They are always so kind, friendly and "happy to help." They truly care about their customers! I purchased an external hard drive and Ethan and Silas kindly helped set it up for me putting the shortcut on my laptop. I had a variety of questions with my laptop (messages popping up, pictures not transferring over, etc.) and Ethan and Silas went above and beyond to help me resolve my computer issues! They were so kind, patient and friendly. I'm not tech savvy and they took all the time needed to answer my questions and kindly help me! They too, made me feel valued like family! Madison Computer Works, Inc is the BEST.

Had an SSD failure that prevented booting up. Brought it in, Ethan and Nathan were enthusiastic and didn't condescend to someone less tech-savvy. Service and parts were well priced and when they didn't have the RAM upgrade I decided I wanted in stock, Ethan sent me links to compatible sticks online and offered to swap in and test them for free. If I need service again in the future or the time finally comes to buy a new machine, I will definitely be back.

Great customer service! Ethan was very polite and helpful in his explanations of my problem. Very efficient and thorough. Would not hesitate to use their service again or to refer a friend.