I am the person that Ann was referring to in the last review. Toney came to me after she left and was very helpful! We completed our sale with him and highly recommend both Toney and the Plano Rooms To Go!
We knew what we wanted to look at before we arrived. We described it to Michelle and she knew exactly which piece we were talking about. The purchase was super fast and Michelle went over and beyond helping us coordinate the pickup!
Alex our retail store customer service associate was knowledgeable, patient, professional. We were looking for two power recliners. He showed us all the options and prices. He was very clear in his communication. Great attitude.