Providence Marriott Downtown

The staff at this Marriott was exceptional! As a well seasoned traveler (3 million plus miles in the air and years of hotel nights) I notice attitudes and moods of employees. From the front desk staff to the housekeeping, maintenance and restaurant crews, this group worked like a well oiled machine. Everyone greeted me with a smile, went out of their way to chat and check on my stay, and otherwise made me feel at home. Kudos to the management staff who have clearly instilled a positive culture among the employees, who always were busy with some task, but never so engrossed that they couldn’t check on our experience. Food was excellent as well! Well done!

One of the nicest Marriott properties I have stayed at during my travels. The rooms were very nice and clean. The staff was friendly and attentive to requests. The M Club was nice and had a great coffee machine along with drinks and snacks. Above all else, the breakfast buffet was by far the best I have seen at a hotel outside of the ones in Asia. Great selection, great food and wonderful hospitality.

We visit this hotel annually, recently visited on July 1st. I love the renovations & cleanliness of this hotel. Aside from the club lounge access, we love the pool & comfortable beds. There aren’t any complaints from me on this hotel. Will return again next year!