RS Andrews of Tidewater

RS Andrews of Tidewater sold me a 3 1/2 ton AC unit (an upgrade from my ancient 3 ton unit). I had a couple of issues with the system until this dude Chris came by and uprighted the ship! This gentleman knew just what to do to satisfy this old retiree…he fixed everything with a! Thanks RS, for sending Chris our way this morning. Instead of cursing the Heat of the hottest day this year, we are chilling out in this pleasant atmosphere. Thanks again Chris!

Called around 6 on a 90° afternoon. The misses on the other end of the phone was very helpful and managed to squeeze me in the schedule for the day and was told that I would be contacted 30 min before tech was on the way but it may be as late as 9. Within 30 min I had already been contacted about a tech being on the way. He arrived at my house and was very professional and helpful. He found and addressed the issue quickly. He also had no problem answering any questions I had. Thank you Derrick and thank you RS Andrews.

I bought a new system from them a couple years ago and I have the maintenance package. They always make sure my seasonal maintenance is done and give the unit a thorough inspection and make give me cleaning tips for keeping my unit in tip top performance. A new system is expensive and I appreciate the attention to detail as well as friendly and professional staff. James did my maintenance today and he was thorough, didn't complain about my big dogs and did a thorough cleaning.