Mattress Firm Richmond

Went to purchase something very specific and was provided with one of the best customer of experiences—it began with an immediate greeting by a gentleman that offered me all the support asking a couple of key questions to providing an inventory of all options highlighting the quality differences, prices and dimensions within a matter of minutes, extremely impressive! If that doesn’t say enough, he further assisted me to point of helping me fully rearrange my vehicle to make sure I was good to go! Thanks so much for the great experience.

Julia was incredible! I walked in an knew exactly what I wanted, but she guided me to getting the thicker sized mattress and let me know that I can come back and receive a partial refund if the mattress I purchased lowers in price during my 120 day sleep trial. I appreciate that the trip to Mattress Firm was quick and painless and I'm pumped to finally be able to sleep in a comfortable bed.

James Atchison was very personable, very patient, and he helped me and my wife determine how we could get the best mattress for the value for 3 different beds. He was very accommodating and we're very thankful that we called this particular store. We will always contact James for any future mattress needs. Cabell & Molly Childres.