Wow! Best storage facility experience ever!! I recently moved and needed to rent a unit. Found them online and called from work. They were very nice on the phone and walked me through the process, got me a unit reserved, and took me to it for inspection when I got there. The whole process was very smooth! The elevators are secured, staff is always on site and able to answer questions-they are very accommodating and will do whatever they can to help you out. I recently brought an oversized item that I couldn’t get into the elevator and they let me store it in a space next to their office for 2 weeks until I could sell it! Currey helped me with this and I was very grateful as I thought it would fit their generous elevators but it did not….Thats going above and beyond! I recommend this company to my associates and would not hesitate to use them in the future. This place, by far, is the most secure, dry, pest-free, and helpful storage company I have ever used! Don’t waste your time looking, just call them!

Had an excellent experience with the entire staff in San Francisco, especially the crew at 190 Otis. Keisha helped me locate a storage locker that worked for my needs, Curi talked me through my lease agreement and answered my questions, and Juan checked me in, answered followed up questions, and assisted the movers with the moving truck and its location. I felt safe leaving my belongings there as the staff is great at watching the location and ensuring that everyone there has proper access to the facility. The facility is cleaned, brightly lit, and has protection against pests. I highly recommend this location for your storage needs.

I highly recommend using extra space. The prices are right and the service is friendly. I switched from another extra space storage facility and Keisha made me feel right at home. The hospitality of Keisha will without a doubt make me a customer for life at this location.

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Eric, you deserve 20 stars hands down! I didn't mean to interrupt you while you were cleaning but you went out of your way to make sure I got the help that I needed! Very down-to-earth and even helped me choose the correct mattress covers! Thanks a million, man. You are the best hands down. Keep up the hard work Eric!!!! She helped ensure my new unit was easily accessible from my old one so my move was easy and even helped me understand how to use the app which makes it easier to get in an out of the gate! Ana gives a friendly, neighborly feel to a very big brand storage unit company. I felt like my well-being was cared for as a customer. She is the reason I continued my business with Public Storage, rather than going to a new company and goes above and beyond.

I went to pay my unit on Wednesday and the sweetest guy, Eric, reduced my monthly fee! I've had my unit for almost four years, so the monthly rent increased where it is above market rate! I didn't even know that. Eric gave me a discount which was approved and now I'm happy.

I was hesitant to go get a storage unit thinking it was going to be a hassle and I was pleasantly surprised that the lady was super friendly, helpful, patient and thorough in everything I needed. I’m so glad i chose this facility to store my important things.

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Security Public Storage is a family-owned, self-storage business, including 50 + self-storage facilities. The company has been a provider of the highest quality self-storage service. SPS wants you to feel comfortable using your storage unit and facility, and they continually strive to improve their employees. The company's primary goal is to present to the public a premiere self-storage environment in the markets. They have friendly and professional managers who can answer any questions you have about self-storage in San Francisco. Security Public Storage helps you choose a unit size and give you a personal tour of the facility. They offer Individual alarms on every unit and 24/7 HD video surveillance with extensive camera coverage.

This storage facility is awesome snd Charles is a dream to work with….so friendly and accommodating! I rented a spot at this facility while I was out of town. In order for me to see the space I was renting, Charles face-timed me and showed me the spot I rented….I loved the fact that he face timed me! I would see the size of the space that I rented and I also noticed how clean the storage facility was! Charles is a gem and so professional and helpful! I highly recommend it!

The team here is awesome. Incredibly friendly, helpful, and caring. They'll help you find parking and make sure that your experience is a good one while keeping your things safe. The facilities are clean and in good working order. For a location in the heart of the city, this spot is hard to beat!

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