3 Best Auto Body Shops in Winston Salem, NC

I recently had the pleasure of working with Mike Zimmer at Caliber Collision, and I can't recommend him highly enough! From start to finish, Mike demonstrated exceptional professionalism and outstanding communication skills. Throughout the repair process, he kept me updated on the progress and ensured that I was informed every step of the way. It was incredibly reassuring to know that my vehicle was in capable hands, and Mike's transparency made a potentially stressful situation much easier to navigate. Not only did he provide regular updates, but he also took the time to answer my questions and address my concerns with patience and clarity. His dedication to customer service is truly commendable. If you ever find yourself in need of collision repairs, I highly recommend reaching out to Mike Zimmer at Caliber Collision. You’ll appreciate his commitment to quality and excellent communication throughout the entire repair process. Thank you, Mike, for making this experience a positive one.

My car had been damaged in Hurricane Helene (I live in Hendersonville) and we had evacuated to Winston-Salem a few days after. I decided to go ahead and have repairs done there and chose Caliber for their excellent reputation. Kelsey at the front desk was my first point of contact and walked me through the process of how they work with insurance. Lex headed up repairs on my car. He stayed in touch with updates throughout the work. My car was finished ahead of schedule and looked great.

I had my vehicle towed in less than 48 hours of damage. They are really friendly and acted fast and provided updates at least twice a week as well. I have my pretty vehicle back in 24 days, which is faster than others I could find.

Matt towed our vehicle a few weeks ago. He was very kind and helpful. But we felt bad watching him struggle with his truck. He looked exhausted pulling on that cable. My husband wanted to help him pull but Matt said no, that was dangerous and a liability. We appreciated he wanted to keep us safe on the side of the highway but he shouldn't have to struggle that hard to do what could be a lot more pleasant job for him if he had the proper equipment. My husband commented that his Ford looked pathetic and weak and sounded awful. It was clean as a whistle though. In a situation like that he needs to be in equipment THAT WORKS. If you have a golden worker like that you should do better by him. That truck sounded like it was falling apart when he drove off. Because your guy is awesome and the best tow guy we've ever had. He takes professionalism to a whole other level. If you don't give that guy what he's truly worth, someone else will. Do better Ray's. The stars are for Matt, not you.

My son's car was hit by another driver earlier this fall and he was given a referral to Ray's from our insurance company. We could not be happier with the experience with Ray's. The car was repaired within the time estimate given. Everything was fixed the first time, the car was returned clean, inside and out, and our son was surprised by several small tokens of appreciation when he picked up the car, including a hat and a calendar. My husband even received a handwritten thank you card, sent to our home in California. Thank you very much for doing the job quickly, efficiently and well. We are quite a distance away and didn't have to worry at all about what was happening. While I hope we don't have any further need for a body shop, we're very pleased with your services and will give a recommendation to anyone who asks.

Ray's surpassed my expectations. Not only did they complete the body work they were hired to do, but they also thoroughly cleaned the car before returning it, and they left a joyful Christmas note and card as well. We highly recommend Ray's.