Best Chimney Sweep in Durham

While in the process of building a new home, we had a masonry flue installed. We noticed missing mortar between the terracotta flue liner. Our contractor did not seem very interested or concerned even though it can be a fire hazard. I asked how do I know the other joints weren't missing mortar and I was told they will "look at it." Well unless you have the equipment you can't just "look at it." So, we hired Brad to do an inspection. Because of his inspection and the photographic evidence, our contractor tore down this sloppily built masonry flue. Brad and his company saved us from having a brand new unusable wood stove flue and thousands of dollars in repair bills.

Incredibly kind individuals who did an excellent job! We had birds in the attic and they quickly addressed the issue, replaced our vents, and answered any questions we had. They are very well priced and able to clearly explain what you’ll be spending before they fix it. My husband and I will definitely call them in the future for any wildlife needs and chimney sweeping! Thank you for the job well done!

We bought a new house and had to have the chimney and fireplace inspected. Justin was very responsive and professional, and provided inspection documents and photos immediately! I wouldn't use anyone else for future services. Give Faircloth a call!

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The assessment and inspection was handled very professionally. The inspector used a drone to inspect the chimney and provided all of the pictures and carefully explained his findings. He also thoroughly inspected the fireplace and the inside of the chimney. They explained all of the work that needed to be done and gave me a honest time estimate and kept their word! He even gave a good recommendation on where to buy firewood! When the necessary parts arrived, Patrick McCoy came out to perform the installation. He was on time, polite, and extremely professional. He took pictures of all of the work and thoroughly explained everything, including the warranty. Billing and scheduling is very convenient with their website. Chimney work isn't cheap, but I feel like I got a great value for my money. 10/10 would recommend!

The owner Patrick was SO amazing to work with. We just purchased a home and needed our chimney inspected on very short notice before an ice storm so we could have a source of heat for our house in case we lost power. After calling 5 companies, I called Nexus desperate for help. Even with a slammed full schedule (like the previous 5 companies I called) Patrick went out of his way and came and did the inspection himself the very next morning before the storm. He got on the roof and took all kinds of pictures inside and outside of the chimney and explained each and every detail with us. Turns out our chimney was NOT safe to use. We were so glad to know this before potentially using and causing damage to our house or putting our family in an unsafe condition. He got a quote for the repairs to us within the next couple days. Overall it was a great experience and we will definitely call Nexus first next time!!! Highly recommend!

Very professional and courteous staff. The communication was top notch which is so rare these days. I understood they were booked out as people want to get their chimneys clean to have fires in the winter months, so It was refreshing when they attempted to fit me in to a cancelation spot. We wanted to make sure our fireplace and chimney was safe to use as it hadn't been used in years. The gentlemen also provided extensive information to the work that was done. We will definitely be recommending.

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Mr. Smokestack completely redid my fireplace. They removed existing insert and hearth. Thoroughly cleaned firebox and chimney, then they installed new insert, new SS liner, new stacked stone, new mantel, and flat slate hearth. They were very professional and pleasant to work with from the very beginning when CJ first came out to meet with us through the installation. Their installation crew was just great! They were very punctual and where here when they were scheduled. They took extreme care to protect items in my house and always cleaned up at the end of each day. I would very definitely recommend Mr. Smokestack to anyone needing fireplace service or installation. I have attached before and after pictures, it was a wonderful transformation!

Thank you Mr. Smokestack for sending your best! The Donny and Chris team who rebuilt my aging chimney completely, did a fantastic job. I could not be more satisfied! They were pleasant, professional, and kept me informed the entire time they worked on the chimney—no more rain down the chimney or leak around the fireplace. My neighbors were equally impressed as many called or stopped by to comment. Anyone needing an aging chimney rebuilt...call on Mr Smokestack and ask for Donny and Chris! You will not be sorry!!!!!

Had a new log set installed for our vented fireplace. The logs look and work great. Service was timely and professional. The installer took the time to explain in detail everything we needed to know about our new setup. Would highly recommend!

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