Best Western Plus Hanes Mall Hotel

Thank goodness for Pam! I had just finished a 24 hour shift at the hospital. Had a reservation at a nearby hotel confirmed and had until 7 am to check in before it would be cancelled and I’d have to wait until 4 for check in. Arrived at that hotel at 6:15 am. They wouldn’t check me in. Spent 30 mins calling around and couldn’t find another hotel who would let me stay earlier even when I was willing to pay for an extra day. Called Best Western. Pam was incredibly empathetic and quick to get me taken care of. They have an entire floor that the majority of travel nurses stay on. Arrived to the amazing aroma of hot pancakes. Checked in, got my breakfast and was able to have uninterrupted sleep for the entire day. The room was clean and had everything I needed. Will definitely be staying at this hotel after all of my shifts from now on. Thank you!

What a great place to stay. Our rooms were always taken care of. The staff made sure we had plenty of towels and toiletries! It's an ideal location to the Hanes Mall area, Wake Forest campus, and not too far from Lexington. Whenever we come in town to visit family, we are staying here. Thank You very much!

Needed a place to stay for one night and this Best Western suited our needs just fine. Clean and quiet room, convenient location, and decent breakfast offerings in the morning. I would stay at this location again.