Comfort Suites Newport News Airport

This has been one of the best experiences, if not the best at a hotel. The amenities were very nice, new and clean. Also, the location was in a great area with so much to do! But the overall, highlight for me was Ms. Amy; she made my experience so much better. Her genuine friendliness, kindness and hospitality really put a smile on my face. She is someone that I could rely on and trust to enhance my time at this awesome place. Ms. Amy has been a light in not only my time here, but overall she will have a special place in my heart for her authentic, pleasant, and sweet personality. Ms. Amy is the beam of light that has overall brightened my time traveling.

I rarely do reviews but I was very impressed with Comfort Suites after my first visit. Amy Cook, the receptionist at the front desk is amazing. I really enjoyed her customer service. From the way she handled my check-in to how she greeted each guest that walked in "Welcome Back," I can tell that she truly cares for what she does. She's probably the most kindest and genuine front desk associate I have encountered in a long time. Will definitely stay at a Comfort Suites in the future.

I have to leave a 5 star review because I was so impressed with the most superb hotel hostess, Amy. She was the most kind, hospitable, professional, helpful, hotel clerk I have ever seen and I travel often. She is very caring and a special lady. I hope that management gives her a raise. The hotel is clean, room met my expectations. Breakfast was fine. I would return and recommend.