Newport News Marriott at City Center

This is my first time visiting this hotel. I have to say that the customer service was amazing! The young man who completed my check in provided me with a great room with a view of the fountain. I was blessed with the opportunity to relax while watching the sunset. The room was very clean and organized. My only suggestion would be to add slip resistant protection in the tub. I almost slipped getting out. I am aware that there are no current hotels providing slip resistant in their tubs,however, it would be beneficial to prevent slip and falls. Keep up the excellent work otherwise Marriott employees! Note: I forgot to add that there’s no need to bring body wash, shampoo or conditioner because the hotel provides it along with a lavender pillow spray. The body wash is the best!! The smell of the eucalyptus once it mixes with the water will relax the mind.

I love this place, the staff is amazing starting with the door man who is more than helpful, Miss Ameshia at the front desk who was also helpful and made excellent recommendations that assisted with my stay for the weekend. I also bumped into the big boss Miss Gayle who was great! Everyone was very welcoming, helpful and made great recommendations of the surrounding area that is filled with everything that is needed for business or pleasure! The rooms were very clean and affordable. Great location with many attractions within walking distance or a short drive.

Booked this hotel for a last minute stay. When we got there my family and I were greeted by a very kind gentleman who got us checked in. He made sure we had bottled water to drink and even went out of his way to give my daughter some gummy bears. Excellent service! Looking forward to staying there again.