Mr. Price was very helpful and friendly. I walked in a little stressed and nervous because I don’t like feeling pressured to pick something on the spot. The experience was very chill and relaxed and there was no pressure. I ended up finding the perfect mattress for me! Def recommend!

Walter was the person to square away my order! Even cleared up an address mistake (that was mine) in the most professional and upbeat way! Took the time to really help me pick out an affordable option for my first time moving out on my own and even gave me a congratulations! 10/10 Walter os great!

Came in, clean store, great customer service, prompt and efficient, very happy with our Tulo purchase that we are purchasing a 2nd Tulo bed. Military discount offered. Fast delivery and full install included.

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I guarantee you you will not find a cheaper brand new mattress or box spring without lacking quality anywhere else in the whole Hampton Roads area. We were in and out of the store in 20 minutes and the staff member helped us load both items in our truck. I called 5 different stores and everyone wanted $499 and up for a Queen size box string and mattress, I left this store with both items for under $300. For now on I will only shop here for any bed needs!

Christian and Kareem were great! I drove from Chesapeake because I heard great things about them. They helped me find exactly what I needed and the prices were the best in town. Thank guys!!

Chris and the staff from Mattress Outlet are extremely knowledgeable and friendly when it comes to purchasing mattresses from the store!!! You will never beat the prices anywhere else when purchasing a mattress!! Check them out!!

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The service we received during our recent purchase of our first Sleep Number mattress was excellent. We walked in the store and were graciously greeted by Melissa Cooper immediately. From that point forward she became our sales associate. She was very engaging, knowledgeable, attentive and made the experience very pleasant. We never felt pressured by her. We take delivery of our mattress on May 3. I'm looking forward to getting a comfortable nights sleep for the first time in many years. I will write a second review on the actual sleep experience after we take delivery and have time to assess. Thank you Melissa for a great experience. You're a true asset to the company.

My wife and I visited the store on a Sunday after church. My wife had her heart set on purchasing a sleep number mattress. We were greeted by Gina who was very nice. We told her what we were looking for and she did her sales pitch rundown of their products. She was a joy to work with, but as we tested out the beds, my wife was highly disappointed in the way the mattresses felt. Although we went through and tested the beds, Gina was honest and said that she couldn't meet our needs with what we were looking for. She didn't try to keep us there and push other products on us to make us feel uncomfortable. So this 5 star review was solely for saleswoman Gina, and the way she was professional and down to earth in trying to meet our needs. Great customer service!

Tiarra was great and very thorough. I appreciated the staff's patience with me and their expertise about their products. The only con about the experience, which is beyond their control, was the smell from the cigar shop. Myself being a non smoker it's noticeable. Otherwise, I loved my experience and I would certainly revisit.

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