Our family has had a relationship with Michelle and team from All-America for the past 3 years, and have been extremely impressed with the quality of both the service and products they have provide. From pool install, to start-up and winterization, to ongoing maintenance, the team has been timely, professional, friendly, and exceeded our expectations. So much so, we have referred several of our neighbors and friends to All-America for their pool needs. We would highly recommend All-America to anyone in the market for a pool company!

Love doing business with this local, family owned business. Have been purchasing pools and pool products from them for more than 25 years. I won't even consider any other source for my pool needs. Thanks to the family for doing local right and keeping faithful to your community.

We love this locally owned company! They help me every year keep my pool water on point, answer all my questions, and their pool installers are all top notch guys who work hard every day!

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Amazing customer service!! Everyone is great. Brian is very knowledgeable on the pools and products. I was four days into an above ground pool install, with a pool kit that I bought online (from a different company). The pump was missing parts. Brian and Suntime saved the day!! We were able to find parts at Suntime and make it work. I cannot thank you enough!!

We have been with Suntime Pools West for a few years now. They have been OUTSTANDING! Their techs are very pleasant, they are fast when you have an emergency and they are honest. I don't write many reviews like this but due to their customer service, I felt compelled to let everyone else know how excellent they are.

Excellent customer service!!! This company stands behind their products and workmanship. There was a slight problem with my new liner and Suntime pools corrected the issue, went over and above, and closed my pool without cost to me. I appreciate Suntime Pools dedication to its customers. I cannot say enough good things about this company, their staff and owners.

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We had our pool installed by Derby City Pools, and couldn't be more happy with the results. From the beginning, Alex and Rick were great to work with. I truly appreciated their patience with us as we explored options with landscaping, hardscaping, pool shape, and timing. Once work started, the crew that showed up was beyond professional and courteous. Ben, Kevin, and Nigel were consistent in when they started work each day, communicated extremely well throughout the process, and even took great care in ensuring the job site was cleaned up before they left each day. The entire crew was very friendly and up to answer any and all of our questions each day. They all seemed to enjoy the work they were doing, and it was evident in their positive attitude and all around good nature. It was refreshing to see an outfit that took such care and pride in the work they did each and every day. During the installation, and even long after, we had neighbors approach us unsolicited, commenting on how well-run our pool installation team was. The great care Derby City Pools took each day, is made evident in the quality of their craftsmanship. Even long after the installation, Rick is extremely responsive to my questions. We are extremely satisfied with the process and most importantly the end result. Truly an operation staffed by an extremely knowledgeable and class act crew!

They did an excellent job. they came out and met with us early in teh process before we were even sure we were going to use them. they walked the site and placed stake approximately where the pool would go. we discussed the pool and they sent a formal proposal detailing what was included and what was not included. once we signed the proposal we were able to call them and get in touch to ask questions about scheduling and timing as often as we felt necessary. we always got a quick timely response. once they started construction they did everything they said they would do and on time. with the exception of a few rain days they were at our house working on the pool every day. i beleive the process took about 4 weeks from start to finish and would have been even quicker if not for a week of rain. i have only good things to say about the whole team. they took the time to explain the answer to any question we had during the construction process.

Fransen group and Derby City pools is a local company that I trust for all of my landscape and hardscape needs. His team brings passion to what they do. Their positive attitude and hard work are refreshing. I would not let anyone else touch my yard or patio which I treasure. Today marks roughly my 10th large project with them. Of course I was blown away by the professional and finished product. Everyone that walks or drives by just can’t believe how great the exterior appeal of our home brings the neighborhood. Incredible job!

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