Benny Karnes was my sales representative; he was amazing in his presentation about the windows. He clearly demonstrated the performance and high quality of the windows. It was evident that Universal Windows Direct offer the best quality windows in the business!!! Benny is friendly, professional, and knowledgeable as a representative of the company and the product which he sells. I applaud Universal Windows Direct for their excellent windows and for their Sales Rep. Benny Karnes.
I am very pleased with our installation. The workers were professional and nice. Explained everything in detail. Also found out screen had a hole in it and another window needs something replaced in it and he sent a service to ticket in for them to be fixed. Over all they did 9 windows in 5 hours. Excellent job!
Great customer service. Always a quick phone call when we had questions, no long waiting on hold. The sales representative was knowledgeable, thorough, and very helpful. The installer did a wonderful job as well. Everyone we worked with in every department was very friendly.