3 Best Auto Parts Stores in Madison, WI

Billy stayed later and changed my faulty battery in below zero weather out of the kindness of his heart. Great customer service and great attitude. I let him know I was understanding if he wouldn’t have enough time to help me (and also in the freezing cold) and he was more than happy and willing to help. I genuinely appreciate his service.

I went into Autozone frustrated because the headlight bulbs google said I needed weren’t what I found when I looked in my car. I was so lost and didn’t know where to start. Billy (William) was beyond helpful, he helped me find the bulbs I needed and came out to look at my car. He identified that the previous owner had made some modifications to the lights that made it way more complicated. He even helped me by changing the bulbs for me as I am completely inept when it comes to cars. Will definitely head back if I have any future auto part needs.

I am so thankful for Billy’s help today. He was so informative & helpful! I had no idea he would install the battery after purchasing, which was such a pleasant (and welcomed!) surprise. He installed it quickly and even showed me a few additional things to look into. Very much recommend this shop, especially if you get to work with Billy!

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This is the best auto parts store here in Wisconsin. The guys here have been so helpful changing like lights, tail lights, and new antenna etc. They're always friendly and courteous. Thank you y'all for your so much!

Showed up early in the morning on a Friday with what I thought might be a dying car battery. The associate immediately tested the battery, confirmed I needed a new one, recommended a battery, and installed it all in 15 minutes. Sometimes dealing with car issues is no fun as a woman but this store was straightforward and didn't try to upsell or treat me like I didn't know what was happening. Highly recommend this O'Reilly's location.

Always a pleasant experience to be able to walk in, explain my needs, be given recommendations and explanations for why those are the recommendations, and be able to walk out with only what I need.

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We were on our way through Madison when the motor on our car blew. We made it into the parking lot of this Advance Auto Parts store. Shane, who's an employee there, was soooo very helpful and tried everything he could to get our car going (at that time we did not know yet what was wrong). He went out of his way to help. Seriously, if every employee anywhere would be this kind and take customer service to this level, people would come back to enjoying shopping in person.

Very nice employee answered my call. Very knowledgeable, helpful, and well-mannered. Showed me where the part I needed was located. I was able to check and recharge my Air conditioner. They can't work on the car, but they saved me hundreds! I was helped by Tony and the problem was solved.

Nicholas was incredibly helpful in helping me to select and install a battery. Normally installing a battery isn't that hard, but my 15-year old battery (!!!) was corroded pretty badly and required a heck of a lot of attention in order to replace it. Nicholas went above and beyond in cleaning out the mess and putting the new one in. Probably took a good 20 minutes, but he did it with a very positive attitude, and cracked a lot of funny jokes too. Super helpful and I really appreciate how great the service was. Thank you!

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