Customer Service is awesome. I rented online and completed everything online. But once on location, Maurice got me the code I had forgotten to write down, showed me around, walked with me to my rented location, and got me situated. Even made sure I knew how the garage door opened to leave. Absolutely Awesome!

Great facility, awesome customer service. Venita was super friendly and very knowledgeable. She made the process of getting the perfect storage unit for our needs quick and easy. The facilities are clean and organized. I would recommend this place to anyone.

The Associate Manager, America was great! So helpful and professional. Took me through a number of spaces to find the right one to suit my needs and called around to make sure I'd get the free truck rental promo closest to me as this location doesn't have trucks onsite. Great service!

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Luisa Is the person that greeted me and took care of my needs for my public storage she was very informative and very helpful. She listened to what my needs were and she accommodated me well. I give her 5 stars because that's the most you have on your board but truly she deserves 100 stars for her great customer service and her willingness to help in my time of need. She is truly an asset to your company and I highly recommend her. Thank you for having great employees like Luisa.

I had the greatest experience at this public storage location. Jessie really helped me get the storage unit that was right for me. I was a little disappointed that the unit I reserved was not available but he went above and beyond to help me find something that suited my needs I greatly appreciate his service and work ethic with putting people first.

Maurice and Michael are amazing!!! You all assisted me with all the materials that I needed to pack my son’s belongings as well as helping me lease a unit that fits my budget. I give you both 5 stars for your impeccable service., kindness and professionalism. Thank you so much.

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This is our first time renting at a storage facility in Chicago. It has been a wonderful experience thus far. They run new move-in promotions, allow new renters the use of a moving truck for free, and are very quick and accommodating. I reserved a space online and the next day was able to complete all the paperwork, give a tour of the facility, and move in many of my items. Shounice was very friendly and efficient, allowing us to get in and out quickly! She made sure to answer any questions we had and sent her business card with us in case anything came up later. Based on these initial interactions we have a feeling it's going to be a great business relationship and an easily accessible unit!

Paris and Shanice were so friendly from the moment you walked in the door. They gave me a tour of the facility and were very impressed with how clean and well the climate control was. Definitely felt safe storing my belongings there but what closed me so fast was the customer service I experienced. You don’t see this level of customer service as often as you’d like. My 5 stars are especially for that. Will definitely be recommending it.

Best customer service I have ever had at a storage unit facility!! Paris was incredible and so helpful in getting me the unit that fit my needs for the best price! Such a good deal and it’s even climate-controlled!! They’re also super flexible with move-out dates and will even pro-rate the cost if you move out in the middle of a month!! Amazing.

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