Diamonds Direct Raleigh

Can't describe enough the quality of care and service that this place has for its customers, from walking in and being instantly attended to (and offered a drink) to the customer care from the associates. Liz was our associate and was beyond anything we could have hoped for from teaching us about all aspects of diamonds to showing us hundreds of options. We changed many decisions and Liz was very understanding and accommodating every time. Doubt I'll ever use a different jeweler.

My fiancé and I came to look at engagement rings this past summer and met Daniel. He was very helpful and my fiancé recently went back to purchase my ring. Daniel was amazing and made sure the ring was exactly what we wanted it to be. He even got the ring here early so that my fiancé could propose to me at the beach after his graduation this weekend! They did a great job at keeping everything a surprise so that I wouldn’t find out. I am so happy that we chose Diamonds Direct, and we highly recommend seeing Daniel if you go!

We visited Daniel today to pick up my sisters diamond ring and he was not only a delight to work with but a true professional who knew his craft. I have never encountered such incredible customer service in a company before! Diamond Direct should be proud of their people if they are all like Daniel and because of this we will be back and recommend them to everyone.