Finally, a service department I feel that I can trust and rely on! As someone who has had a few too many poor experiences at dealership service centers, Luis helped to build trust and earn my respect through his customer-oriented approach. I really appreciated his honest, clear and timely communication. I took my Focus in for a bearing replacement, and the work was done for similar cost to other local shops, but with the Ford guarantee behind it. They also found a cracked coolant tank and repaired that (with my approval), and made sure everything was perfect before returning the car to me. The delivery back to my home on the north side of town was a really nice finishing touch. A note though: that online appointment booking is only for regular service and maintenance (such as oil changes and tire rotations). Do yourself and your technician a favor and call to book an appointment for anything else.

Quick Lane takes care of my Ford Fusion and trust Spradley/Barr with our service needs! Bill Fisher was our service representative and he did an excellent job for us. He took the time to explain what our car needed and he made it happen for us. We really like that they rotate the tires as well as giving our Fusion an oil change. They always check all the key systems in our Fusion to make sure they are in top running condition. Then they give us a report showing that every system in good shape. Thanks Bill

Dealerships are usually hit or a miss and Spradley Barr Ford was definitely a hit. Me and my girlfriend both bought our vehicles from here and it was a good experience both times. Was never hassled or followed around like I’ve experienced at other dealerships. Jason Huber sold us both of our vehicles, my girlfriends 2018 Ford Focus and my 2019 Ford Ranger. Worked with us every step of the way and helped us get the perfect deals we were looking for. If you go in ask for Jason! He definitely won’t let you down.

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Had a great experience buying a CR-V through Gary at Markley Honda yesterday. When you decide to go out looking for a new car, this feeling of dread can come over you. But my wife and I were set at ease with the straight forward and friendly approach of Gary who explained everything important about the vehicle and answered all of our questions before and after our test drive. He has promised to help us in the future as we continue to get to know the vehicle. Determining a mutually agreed upon price went smoothly making us feel satisfied with our purchase. The next day, I needed to go back and retrieve an item I had left in my trade in car, and Gary was there to help me go to the car and secure that article. We feel very happy with our purchase and the process we went through to obtain it. We look forward to using their service department as they provide some extra warrantee protection and good pricing on oil changes.

What a wonderful experience!! Car lots are synonymous with shark tanks in my book, but not this one. These guys treat you like family. I will never buy a car anywhere else. Jason and Tyler in Sales and Jesse in Financing... You guys are da BEST!! I wish every business followed your ethics, service, respect and loyalty to your customers. I do love my Honda Accord Crosstour. Hope they bring them back so I can buy a new one from you. Thank you again.

Positive experience. Keith Sigman went the extra mile for us and went way out of his way on his day off to help us get a good deal. 10/10 would recommend. If you are looking for a new/used car, ask for Keith (good values and kept his word)

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I am completely blown away with my service from Pedersen. Keith was an incredible sales associate - I was looking for a new car to hold all of my kids comfortably, and I was set on a Highlander. Keith showed me the entire stock of highlanders, and then showed me a Sienna. I told him “you’ll be the best salesman alive if you turn me into a Minivan Mom”... well, he is the best salesman alive because I bought the minivan. And I LOVE IT. It’s a luxury vehicle and it will last us a long time and keep my kiddos safe. I am so impressed with Keith’s professionalism, patience and knowledge about the cars and attention to detail about my needs. Jeremiah got me an incredible rate and Bo set me up with the best plans for my new vehicle - all three of them were incredible. Never has car shopping been so easy - I was in and out with my new car in two hours. THANK YOU! I will never shop anywhere else. Go see Keith, Bo and Jeremiah! Thanks again guys!

Excellent customer service! From the moment we step foot into Pedersen Toyota we were well treated. Everyone was friendly and made sure we weren't neglected. Chris Compton the Internet sales Rep took great care to accommodate our needs. My wife and I were thoroughly satisfied with the buying experience and would definitely recommend Pedersen to family and friends. Financing even helped save us extra when we finally signed the papers! 2 thumbs up!

There should be a 10 star rating for Pedersen Toyota and their staff. Truly a personal experience with lots of care, attention and a vehicle that is a perfect fit for my needs. Jeff C went the extra mile staying in touch till my timing was right and helping me close the deal. All the staff I encountered were super friendly, respectful and helpful. It made the whole car buying experience pleasant and I felt valued when finished. I highly recommend Pedersen Toyota and will return for my next purchase too.

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