I had a phenomenal experience purchasing my 330e at BMW Honolulu. Tina is an outstanding sales professional. From her initial greeting to my departure, she was accommodating and never pressured me. Tina is knowledgeable, patient, kind, honest, and very helpful. They have various options, from new to certified pre-owned, but she helped me find the right one for me. I drove off the lot very confident with my purchase. I highly recommend this dealership and ask for Tina.

My first experience at BMW of Honolulu was a little interesting. Wasn't to sure of how they would react to me, being I'm just simple country boy. But my experience with taking other types of cars to there dealership for services, has thought me what to expect when getting my car service. In the outcome my car and myself was treated with the utmost respect and quality service above other dealership services I had experienced.

Patrick was extremely helpful in expediting service for our car. We drove in without an appointment as our car suddenly notified us to go to a service center. He told us that it might be dangerous to continue to drive the car, so he managed to take the car in and secure us a loner. He was pleasant, and provided a much better experience than previous customer service agents.

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MY FAVORITE DEALERSHIP! Ej is an amazing salesman ... I wouldn't even give him that title because he didn't "sale" my husband and I anything. He simply showed us the vehicles we wanted to view and lets the cars speak for themselves. He was very relatable, he made great conversation, and he assisted my husband and I to purchase our first family car! We even received a VW baby bib and Yeti! Customer service is 1000% the best I have ever experience. We will definitely be back in the future!

Bought our dream car yesterday and worked with several different salesman during the process. We took our time and everyone was patient and very kind to us. We had a wonderful experience and I highly recommend their business to anyone car shopping on this island! Specifically -- Steven, Kyle, Brandon, and Eric deserve a big shout out!

I came to Honolulu Volkswagen hoping to find my next ride and James made that happen. James and his boss Stuart worked hard to ensure I was satisfied. I left extremely happy with a brand new 2021 Gti and as a proud new member to the Volkswagen family. The service that I received from James was outstanding and plenty of Aloha. I highly recommend Honolulu Volkswagen.

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Loved it here. Best experience. Angie Martinez was my sales rep. She was very pleasant and knowledgeable. She wasn't pushy or dishonest. She was straight forward and to the point, which is exactly what I wanted. We were there for less then an hour and a half, papers signed and drove off with our new car. Before coming to Mercedes I visited a few other car lots and let me tell you, they'll say anything to sell a car. I'm so glad to have stumbled upon an excellent car and had the opportunity to work with the Angie and Dean.

I had the most beautiful and smoothest experience here! They went above and beyond to make sure I got the best deal and the best car possible! Dwayne was my sales associate and he wanted to make sure I would get my car that night (I drove my sisters car there alone) So he drove my car and followed behind me and had another associate drive behind him so they can get home after wards. I’m completely in love with my new car and I’m blown away by the amazing service I received

Very professional group of people. Courteous and extremely helpful. I was very pleased with a recent recall for my GLK 350. In addition to completing the recall work they performed a courtesy inspection, topped off the tire pressure and washed the car and vacuumed the interior. Now that's service! I am impressed with the magic like precision of moving cars in and out of the maintenance / service bays. The valet and service providers deserve much credit for a job well done!! I will be happy to recommend this dealership to others.

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