Hotel Valencia Santana Row

I just want to share the phenomenal experience I had with the staff of this establishment. From the exceptionally professional gentleman who worked the door, the assorted staff working security and behind the V-Bar, to the top-tier staff working the lobby. Osiel’s impact is apparent, as Omar was the very epitome of customer service. There were no attitudes, only smiles and eagerness to please. The attentiveness was genuine and reassuring. This is not to be understated when dealing with a mostly inebriated customer base. I will recommend anyone in area to drop in and have a taste of what quality service is.

This hotel is stunning. Traveling for business and was surprised by the amount of detail and care the staff took to make sure our stay was enjoyable. The room was stocked with plenty of towels, a shower cap, blow dryer, q-tips, liquid hand soap and lotion, anything you could think of. There was also a nice robe in the closet which was perfect to throw one after a hot shower. The room smelled fantastic as well. Loved the hotel bar. A luxurious and pleasant experience!

I stayed at hotel Valencia for around the week and visited two times. The rooms are very spacious with amazing views. The bathroom comes with a heated, hot tub inside. The service is amazing. I had an amazing experience at Hotel Valencia. I really enjoyed the location of the hotel. I visited the mall the movies and I had a bite to eat Walking distance I really enjoyed overall everything the rooms, the service and the location 10 out of 10!