The staff here are fantastic. When moving in, the gentleman at the desk stayed late to help me access my unit as it was still locked. He was incredibly friendly and helpful. It's easy to get in and out of the facility. The place must be regularly monitored as I got a text not long after moving out asking if I moved out and if not to call them. While I had never worried about the security while I was a customer, that text message made me feel confident if I decide to store with this company again in the future. The only downside is that I wish customers had 24hr access, especially since a code is required to enter it just makes sense to me.

Mo and Donald were wonderful to work with! They provided excellent advice and were very personable - it was wonderful customer service during an otherwise stressful moving process. Will definitely return in the future for moving supplies/storage needs. Thank you!

My experience at the U street Extra space storage was amazing. I was unsure about the information in my agreement. Mo explained everything fully. Natasha and Donald were also extremely helpful in the process. The teamwork of the three made the process smooth and easy. Thanks again to the staff at U street.

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My experience with the young ladies at this location has been beyond my wildest dreams. Tiara was just awesome with the customer service, she delivered. She went above and beyond her duties with me and my help. I want to thank her from the bottom of my heart. God Bless her for doing such an outstanding job. Not sure of her last name don't have her card with me at this time. Everyone that I have come across from my experience treated me very well. Carla and Donna also. Thank you all so much. My 1st time ever having to use storage space.

I’ve been a customer for over a year and highly recommend this location. Huge shoutout to Carla who was extremely nice and helpful when I went in to transfer to a larger unit today. She was able to find me one on the same level at almost the same price. Super quick and easy, but she still had time to give me information and tips about the app and that will make gaining access even easier. Secure and clean as well.

I had a very pleasant experience at the SE Capitol Public Storage. The staff were extremely helpful and friendly. This was my first time renting a storage unit and they held my hand throughout the process and made sure I was comfortable with everything. The facility was clean and felt safe. I highly recommend this location.

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I had the most pleasant time ever with Jade and she was very helpful in answering all my questions. I never thought I would need a storage unit, here I thought I can go through life not needing a big metal closet but here I am, looking for a storage unit. After an intense internet search, I settle with CubeSmart due to the convenient location in DC, price, and overall the great customer service experience I had with Jade, she is a legend.

Frankie Williams is a consummate professional and assisted me in finding a rate that meets my personal needs. Her hard work, diligent attitude, and knowledge of the rate programs are impressive. I highly recommend this CubeSmart location for all your storage needs.

Great customer service. The representative was very knowledgeable, friendly, efficient, and thorough. I feel great about storing my belongings at CubeSmart. The level of security and precautionary measures are reassuring. Furthermore, the accessibility hours (365 days a year) are incredibly convenient!

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